WhatsApp Automation Platform 2026 — Bot, Broadcast & CRM

WhatsApp has 2.7 billion active users globally. For businesses in Southeast Asia, it's the primary customer communication channel. Yet most businesses still reply manually — losing leads, missing messages, and burning hours on repetitive conversations.

WhatsApp automation solves this. Set up once, let your bot handle enquiries, take orders, and follow up — 24/7, without hiring extra staff.

What You Can Automate

• Auto-reply: Instant responses to common questions (pricing, hours, location)
• Chatbot flows: Multi-step conversations (order taking, booking, qualification)
• Broadcast: Send promotions to thousands of contacts at once
• CRM: Track every conversation, tag contacts, set follow-up reminders
• Payment links: Send payment requests directly in chat
• Abandoned cart: Auto-remind customers who didn't complete purchase

Why WhatsApp Over Email or SMS?

Who Uses WhatsApp Automation?

• E-commerce stores (order updates, abandoned cart recovery)
• Service businesses (appointment booking, reminders)
• Restaurants & F&B (menu, ordering, reservations)
• Real estate (property enquiries, viewing scheduling)
• Healthcare (appointment reminders, prescription refills)
• Education (enrollment, class updates, fee reminders)

How Whateazy Works

• Connect your WhatsApp Business number (2 minutes)
• Build bot flows with drag-and-drop (no coding)
• Set triggers: keyword, time-based, or event-based
• Go live — bot handles conversations automatically
• Monitor dashboard: response times, conversion rates, contact growth

Pricing

• Free trial: 14 days, full features
• Starter: $29/month (1,000 conversations)
• Growth: $79/month (unlimited conversations)
• Enterprise: Custom pricing